What is Product Returns Management?

Product returns management is a third-party service that manages all customer returns. This reduces waste, saves you time and money, meaning you can focus on your business goals.

A returns management service can help in reducing returns and provide customer satisfaction.  Working with you to understand product quality guidelines can streamline processing returns. Returns services can include:

  • Dedicated returns expert teams which support product sales and reverse logistics requirements.
  • Refurbishment services including; garment steaming, shoe cleaning and re-lacing.
  • Quality checking, inventory management, return code logging, stock volume reporting and re-labelling for resale.
  • Liaising with product manufacturers to return faulty products.

About Us Speak to us today on 01946 818100

Returns Management Solutions at Zoom

At Zoom we want to help your business streamline its processes so you can focus on revenue opportunities. Our service provides an effective product returns process, minimising customer service contact. Inventory management systems will ensure your stock is managed effectively and returns processed for resale.

Zoom’s returns management process provides you with flexible solutions and can include: 

  • Inventory logging and management
  • Product repair and refurbishment
  • Damaged stock returns photos
  • Product recall management
  • Recycling and waste management services
  • Customer services support

About Us Speak to us today on 01946 818100