Here at Zoom, we understand that starting your own online store or expanding an eCommerce business can be stressful. That’s why we provide a fulfilment service that works with you and your business needs.
We can provide flexible warehouse storage alongside the latest in stock management software and quality packing to suit any budget. Let us take the hassle out of the fulfilment process and help you provide the best quality customer experience.
We provide multi-channel fulfilment and customer service solutions to eCommerce businesses. Whether you’re a small business or a well established brand, Zoom can make your eCommerce fulfilment hassle-free.
Our CRM system integrates with many existing 3rd party eCommerce sites. Alternatively, we can offer a web platform delivering a ‘one-stop’ service.
Customers will receive an email with all the information about their order. This can include; back order availability, despatch confirmations (with tracking numbers and web links), cancellations, returns and refunds.
At Zoom, we use the latest order and stock management software. This is designed to streamline processes and automate the supply chain operation. The software integrates into all of your sales channels, enabling you to manage your inventory from a single interface.
Our software will automatically update sales channels with tracking information, status and stock levels on the despatch of an order. That means you can sell on a wide range of eCommerce platforms, with our software doing all the hard work.
We currently receive orders from different client websites including, but not limited to, Magento, Paraspar plus Amazon and eBay.
We stock an extensive range of in-house packaging options from mailing bags to boxes. No matter what size your product is, we have a packing solution. We use sustainable void fillers and protective materials, so your product arrives in perfect condition.
If you’re looking for a more personalised approach to add to the shopping experience, Zoom can also tailor your packaging. You could go the extra environmental mile or customise packing with your brand designs. We can help you develop your ideas and source the packing that reflects your company values.
5,000+
You need to know that your stock is kept in the best possible conditions, so you can get on with selling your products. Our warehouse with over 100,000 sq. ft. of storage is kept spotlessly clean and dry.
We have dedicated, high-security areas for jewellery and high-value items. These are gated, secured with locks and monitored by CCTV. Our site is also patrolled by security guards every hour 24/7. They check the perimeter and access points thoroughly during their patrols.
Our fire alarm is linked directly to the local fire station.
